Harvest
A marketplace with 3,000 registered vendors ran a two-year-old WordPress install. A plugin update took the entire checkout offline for 11 hours during peak harvest season.
Set up a full staging environment, automated pre-update compatibility checks, daily snapshots with one-click rollback, and 24/7 uptime alerting with a 15-minute response SLA.
- Zero in 14 months
- Unplanned downtime
- < 12 minutes avg
- Incident response
- 8
- Plugin conflicts caught pre-live