Maintenance & SupportYour site in expert hands.

A website is an ongoing commitment. Updates break things, plugins conflict, and traffic spikes happen at midnight. Our maintenance plans keep your site fast, secure, and recoverable.

WHAT YOU GET05
  • Weekly WordPress core, plugin, and theme updates
  • Daily off-site backups with 30-day retention
  • Security monitoring and malware removal
  • Uptime monitoring with sub-5-minute alerting
  • Monthly performance and SEO health report

How it works
our process.

PHASE 01

Onboard.

We audit your site, document the stack, and set up monitoring before anything else touches the live environment.

PHASE 02

Stabilise.

Any known issues, outdated plugins, or security gaps are addressed in the first two weeks.

PHASE 03

Maintain.

Staged updates, backup verification, and a monthly review call on your schedule.

PHASE 04

Support.

Priority ticket queue for site changes, content updates, and bug fixes within agreed response windows.

Selected work
concept projects.

Representative briefs showing how we approach this kind of work.

View all work
01 / 02

Harvest

Agri Marketplace
Problem

A marketplace with 3,000 registered vendors ran a two-year-old WordPress install. A plugin update took the entire checkout offline for 11 hours during peak harvest season.

Solution

Set up a full staging environment, automated pre-update compatibility checks, daily snapshots with one-click rollback, and 24/7 uptime alerting with a 15-minute response SLA.

Zero in 14 months
Unplanned downtime
< 12 minutes avg
Incident response
8
Plugin conflicts caught pre-live
WordPress · Uptime · Marketplace
02 / 02

MedAxis

Healthcare Platform
Problem

A HIPAA-adjacent healthcare platform had not been updated in 18 months. A penetration test found three critical vulnerabilities in plugins that had published fixes months earlier.

Solution

Immediate remediation of all three vulnerabilities, implementation of a Web Application Firewall, hardened wp-config, disabled XML-RPC, and an ongoing maintenance plan with monthly security scans.

3 → 0
Critical vulnerabilities
12,000+
WAF blocks/month
Restored
Compliance status
Security · Healthcare · WordPress

When did you last test your backup?

We will audit your site for free and show you exactly where the risk sits.

Get in touchBook a free call